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COVID 19 CORONAVIRUS Updates

May 10, 2023

Dear Residents and Families ,

I am writing to inform you that we currently have residents and staff that have tested positive for Covid-19.

For the safety of our residents, staff, and visitors we encourage visitors to test prior to arriving. Rapid tests are available at the reception desk. Staff have been tested and will be surveillance tested as necessary. We also require masks to be worn at all times while in the building.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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April 21, 2023

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 1 staff member and 1 Resident that have tested positive for COVID-19, with a PCR Test.

We also are requiring mask at all time while in building. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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March 02, 2023

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 1 staff member that have tested positive for COVID-19, with a PCR Test. We are continuing to require a negative Covid test. We also are requiring mask at all time while in building. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 6, 2023

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 3 confirmed Residents and 2 staff member that have tested positive for COVID-19, with a PCR Test. We are continuing to require a negative Covid test. We also are requiring mask at all time while in building. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107



Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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November 10, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 4 confirmed Residents and 1 staff member that have tested positive for COVID-19, with a PCR Test. Additional residents have tested positive with a rapid test and we are waiting for PCR confirmation.

We will not be stopping visitation but we will require all visitors to wear N95 or K95 masks and you will also need to keep your mask pulled up throughout our building. We also will be giving you a face shield when you are in the building. We are continuing to require a negative COVID test. We will also be asking all residents to remain in their units. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107



Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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October 17, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 3 Residents that have tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative Covid test. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107



Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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October 7, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 3 staff that have tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative Covid test. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107



Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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August 31, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 1 staff and 8 residents that have tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative COVID test. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107



Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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August 25, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 2 staff that have tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative COVID test. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107



Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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August 18, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 2 staff that have tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative COVID test. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107



Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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August 11, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 2 staff that have tested positive for COVID-19.

As of June 13, we will be implementing the following policy changes:

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test . The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107



Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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July 22, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 1 staff that have tested positive for COVID-19.

As of June 13, we will be implementing the following policy changes:

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test . The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 107



Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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June 13, 2022

Dear Residents and Families ,

Due to the decrease of COVID Cases in local nursing homes, our county and surrounding counties we are changing our visitation policy. CNRC will continue to protect our residents, your loved ones, our staff and the community at large by following the core infection control principles.

As of June 13, we will be implementing the following policy changes:

- Visitors must wear their facility issued mask at all times unless they are eating with their family member or friend.
- Visitors may eat with their family member or friend in the resident’s room or outside if there are only 1 or 2 visitors. If there are more than 2 visitors they must eat outside or in the visitation room.
- When not eating with resident, you must be wearing a mask for the safety of our residents and staff.
- Visitors will be allowed to go to and from the resident’s room without staff escorting them.
- Visitors need to remain in the room during the visit. You should not be in the common area or other residents rooms.
- All visitors must continue to be screened and show proof of COVID test.

- Residents will be given a mask to keep on during the visit,

The facility takes pride in our dedication to infection control and the safety of our residents and staff.

Please contact Amanda Frye, Director of Quality Management with any concerns or questions at 607-273-8072 ext. 103.

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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June 1, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 3 staff that have tested positive for COVID-19. We have 1 resident who test positive on 5/27/2022.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks.

As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 103

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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May 27, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 1 resident that has tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks.

As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 103

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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May 13, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 4 staff members that have tested positive for COVID-19. We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks.

As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 103

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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May 10, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 2 staff member that has tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks.

As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 103

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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May 5, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 3 staff member and 1 resident that has tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks.

As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 103

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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May 2, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 2 staff member and 2 resident that has tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks.

As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 103

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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April 29, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 1 staff member and 2 resident that has tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks.

As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 103

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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April 25, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 2 staff member that has tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks.

As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 103

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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April 22, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 1 staff member that has tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks.

As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 103

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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March 22, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 1 resident that has tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks.

As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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March 12, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 1 resident that has tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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March 2, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 1 resident that has tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to continue wearing masks and we are continuing to require a negative rapid test within 3 days.. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks.

As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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February 16, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 5 active staff members and a total of 19 residents that have tested positive for COVID-19. We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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February 11, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 10 active staff members and a total of 20 residents that have tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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February 10, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 9 active staff members and a total of 14 residents that have tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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February 9, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 3 active staff members and a total of 12 residents that have tested positive for COVID-19.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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February 7, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 3 active staff members and a total of 8 residents that have tested positive for COVID-19. We have moved the 8 residents into isolation. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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February 2, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 3 active staff members and a total of 7 residents that have tested positive for COVID-19. We have moved the 5 residents into isolation. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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February 1, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 5 active staff members and a total of 5 residents that have tested positive for COVID-19. We have moved the 5 residents into isolation. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 31, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 5 active staff members and a total of 7 residents that have tested positive for COVID-19. We have moved the 7 residents into isolation. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded new policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 28, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 4 active staff members and a total of 6 residents that have tested positive for COVID-19. We have moved the 6 residents into isolation. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 25, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 6 active staff members and 3 residents that have tested positive for COVID-19. We have moved the 3 residents into isolation. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 21, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 6 active staff members and 3 residents that have tested positive for COVID-19. We have moved the 3 residents into isolation. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated and uploaded policy to our website.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 18, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 3 active staff members that have tested positive for COVID-19. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated our Visitation policy online Please take a moment to read this and Give us a call with any questions.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 17, 2022

Dear Residents and Families ,

I am writing to inform you that we have received notice that we currently have 3 active staff members that have tested positive for COVID-19. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure. We have recently updated our Visitation policy online Please take a moment to read this and Give us a call with any questions.

Visitation Policy 1/17/2022

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 14, 2022

Dear Residents and Families of Cayuga Nursing and Rehabilitation Center,

We received a letter from NYS Department of Health late yesterday evening regarding visitations in nursing homes. Due to the current Omicron COVID-19 outbreak throughout the State of New York, the NYS Department of Health is issuing this Health Advisory.

There’s new guidance issued where all visitors entering a nursing home must verify a negative SARS-COV-2 test result one day prior to visitation for antigen tests (rapid) and two days prior to visitation for NAAT (PCR) tests. All visitors may use either NAAT testing or antigen testing. This means, for example, that a test for a Sunday visit should be conducted no earlier than Saturday if it’s an antigen test or Friday if it’s a PCR test.

Visitors are recommended to test outside of the facility if possible. The facility has received a limited supply of antigen tests from the state in preparation for testing visitors. All tests given out will be signed for by each visitor. If a visitor can test or obtain a test prior to their visit the facility will accept the results of the test. If a visitor arrives and needs a test the facility will supply a test to the visitor and they may test themselves in their vehicle and wait for the results of their test for 15 minutes (Instructions on self-testing will be supplied). Once completed, the visitor will place the test and supplies in a biohazard bag supplied by the facility and if negative, the receptionist and/or staff member will discard the test appropriately and guide the visitor to the residents room. If a visitor is unable to obtain a test or do the test themselves in their vehicle, the facility will test the visitor when staff is available to do so. This will make scheduling visits even more important. We recommend that all visitors inform the facility 24 hours in advance to plan for staff to be readily available to test visitors if needed. The facility does not have a standard employee to test visitors. This duty will be distributed amongst our team of nurses.

For visitors who visit multiple days, including a visitor who comes every day, proof of negative testing is required, at a minimum every third day (meaning minimum testing is required on day one, day four and day seven, and so on).

To view our full visitation policy, you may visit our website at https://cayuganursingandrehab.org/

Any questions please contact Amanda Frye Director of Quality Management at 607-273-8072 ext.109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 13, 2022

Dear Residents and Families,

I am writing to inform you that we have received notice that we currently have 2 active staff members that have tested positive for COVID-19. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 10, 2022

Dear Residents and Families,

I am writing to inform you that we have received notice that we currently have a total of 4 staff members that have tested positive for COVID-19. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 5, 2022

Dear Residents and Families,

I am writing to inform you that we have received notice that we currently have 2 staff members that have tested positive for COVID-19. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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January 4, 2022

Dear Residents and Families,

I am writing to inform you that we have received notice that 1 additional staff member on the 2nd fl in our facility have tested positive for COVID-19. Unfortunately we now will need to test all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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December 28, 2021

Dear Residents and Families,

I am writing to inform you that we have received notice that 1 additional staff member and 1 resident on the first floor in our facility have tested positive for COVID-19. Unfortunately we now need to isolate each floor. We will be testing all residents and staff this week and again next week.

We will not be stopping visitation but we will require all visitors to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food and drinks. As always we appreciate a call 24 hours in advance of your visit so we can update you of any changes and monitor /control the number of visitors at any one time to help with infection control exposure.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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December 15, 2021

Dear Residents and Families,

I am writing to inform you that we have received notice that 1 staff member and 1 resident in our facility have tested positive for COVID-19 on 2nd floor.

We have tested all residents on 2nd floor and we will be testing again the first part of next week. We are also testing all staff that had been assigned to 2nd floor as well as any other staff that would like to be tested and will retest them the first part of next week.

We will not be stopping visitation but we will require any visitors on 2nd floor to wear a gown in addition to masks until we receive all results. We will be escorting visitors to and from the rooms and throughout the building. The residents will also be wearing a mask during the visit, so there will be no sharing of food. Please continue to call the day before your visit so we can update you of any further changes.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Amanda Frye Director of Quality Management @ 607-273-8072 Ext. 109

Best,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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November 18, 2021

This letter is to address the Nursing Home Visitation-COVID-19 policy that was revised by Centers for Medicare and Medicaid Services as well as guidance from NYS Department of Health.

First, I would like to acknowledge how well the facility has done throughout this pandemic for the last year and a half. We are fortunate to say there has been no major outbreak within the facility and we are close to 100% compliant with resident and staff vaccinations.

This has been a challenge for residents, families, and staff. We are currently finalizing our revised visitation policy. As we cautiously roll out visitations, we ask for your understanding and participation in making this a simple and safe transition. To start, if possible, we recommend calling the receptionist or the nurse’sstation on the appropriate unit in advance prior to your visit. This will help us to continue to provide a safe environment for our residents.

There’s currently a high level of community transmission of COVID-19 in Tompkins County. Therefore, to protect our residents we require that you wear appropriate face coverings and/or masks as well as appropriately social distance when visiting the facility. When visiting, all visitors will still be screened upon entry. We thank you in advance for following all COVID-19 safety protocol. When you arrive for your next visit, you will be given a revised fact sheet for your review and education. Our new revised visitations will begin, starting Monday 11/22/21. We look forward to seeing you all again soon.

Thank you for your understanding and continued support during this time. We depend on each other to do our best to keep ourselves, our residents, and our staff as healthy and safe as possible. Please contact Amanda Frye or Elizabeth Saracino if you have any questions.

Thank You,

Austen Holochak
Acting Administrator
aholochak@cayuganursingandrehab.org
607-273-8072 ext. 101



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September 24, 2021

Dear Residents/Family Members/Staff and Community Partners,,

I am very happy to announce that we are able to reopen in person visits outside and in lobby as of 9/27/2021. We will be posting to our website our policy, expectations for all to follow and a fact sheet.

  • Visitors are highly encouraged to test 3 days prior to their visitation.
  • If vaccinated, visitors will be required to supply proof of vaccination.
  • Visits preferred outdoor (weather permitting).
  • Visits indoor will be designated to the main lobby.
  • Residents residing on the isolation unit are currently unable to participate in visitations per NYS DOH.
  • Visits are limited to 2 visitors at a time for a duration of no longer than 30 minutes in length.
  • Visitors under the age of 18, must be accompanied by an adult 18 years of age or older.
  • All visitors must be screened successfully before a visit can occur.
  • Social distancing (6 feet) and mask wearing MUST be adhered to-hugging and kissing are not allowed at this time.
  • All visits will be supervised by CNRC staff.
  • Only one visit per day per resident will be allowed at this time.
  • Food and drink will not be allowed.
  • Reservations for visits are to be made 48 hours in advance.
  • Cancelations for visits are to be made 24 hours in advance.

Thank you for your understanding and continued support during this time. We depend on each other to do our best to keep ourselves, our residents, and our staff as healthy and safe as possible. Please contact Amanda Frye or Elizabeth Saracino if you have any questions.

Thank You,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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September 13, 2021

Dear Residents and Families,

I am writing to inform you that we have received notice that 1 resident in our facility has tested positive for COVID-19 during our testing at the end of last week. The resident had received their first Covid-19 vaccination but was waiting for their second vaccination. The resident has had no signs and symptoms of Covid-19. They are now in isolation. We will be testing all residents and staff again this week per policy.

I am sorry to say that this positive test will negate our ability to continue all in-person visits at this time. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Chad Meagley Admissions Coordinator at 607-273-8072 ext 103.

Thank You,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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September 9, 2021

Dear Residents and Families,

I am writing to inform you that we have received notice that 1 resident in our facility has tested positive for COVID-19. This test result was received following standard protocol by sending the resident to the emergency room. The resident is in fact vaccinated and we await additional information from the hospital and health department.

I am sorry to say that this positive test will negate our ability to continue all in-person visits at this time. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff.

Your continued support and understanding during these unprecedented times are very much appreciated. I will be sending out updates as our information changes. If you have any questions, please contact Chad Meagley Admissions Coordinator at 607-273-8072 ext 103.

Thank You,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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June 19, 2021
Effective Date: July 19, 2021


Purpose: To begin to allow visitation for residents of nursing homes as directed by NY State guidance of July 13, 2021, while mitigating the risk of resurgence of COVID-19.

Policy: In person visits are preferred to outdoor areas, weather permitting. Visitation can be inside, in a well-ventilated space with individuals who are appropriately socially distanced and wearing a facemask while in the presence of others. All visitors will follow the core principles of infection control (screening when entering the facility, hand hygiene, appropriate PPE).

Procedure:

  • Visits will be allowed on Monday - Friday, starting at 9 a.m. and ending by 4:30 p.m.
  • Saturday and Sunday, starting at 10 a.m. and ending by 1 p.m.
  • Visits are limited to 45 minutes in length.
  • Reservations are required at least 48 hours in advance to schedule a visit.
  • Cancelations are required at least 24 hours in advance.

Outdoor Visits:
  • Outdoor visits are preferred whenever practicable even when the resident and visitor are fully vaccinated against COVID-19.
  • Visits will be held under the tent area in the courtyard near the main entrance.
  • All visits are by appointment only.
  • All visits are limited to 45 minutes in length.
  • All visits are limited to two guests and the resident.
    • To register for a visit:
      • Call 607-273-8072 to schedule a visit

Indoor Visits:
  • Indoor visits will only be allowed in designated visitation areas.
  • Areas of the lobby have been marked off to allow for appropriate social distancing and ease of movement to and from the area. Additional visitation area will be offered for vaccinated residents and visitors.
  • All visits are by appointment only.
  • All visits are limited to 45 minutes in length.
  • All visits are limited to two guests and the resident.
    • To register for a visit:
      • Call 607-273-8072 to schedule a visit

Vaccinated Residents:
  • Vaccinated residents can choose to have close contact (including touch) with an unvaccinated visitor while both are wearing a well-fitting face mask and performing hand-hygiene before and after.
  • If both the resident and their visitor(s) are fully vaccinated, and the resident and visitor(s) are alone in the designated visitation room, the resident and visitor may choose to have close contact (including touch) without a mask or face covering.

Outbreak Guidelines:
  • When a new case of COVID-19 among residents or staff is identified, nursing homes should immediately begin outbreak testing and suspend all indoor visitation (except compassionate care visits), until at least one round of facility wide testing is completed.
  • Compassionate care visits and visits required under federal disability rights law should be allowed at all times, for any resident (vaccinated and unvaccinated), regardless of the above scenarios.
  • Residents who are on transmission-based precautions for confirmed or suspected COVID-19 or an exposure to COVID-19 as defined by the CDC should only receive visits that are virtual, through windows, or in-person for compassionate care situations, with adherence to transmission-based precautions.

Visitor Testing and Vaccination:
  • No visitor is required to be tested or vaccinated (or show proof of such) as a condition of visitation.
  • Willingness to comply and provide proof of vaccination is encouraged.

When you arrive for the visit, report to the main entrance of the facility. Once there, you will be asked to complete a COVID-19 screening and have your temperature taken. Upon successful completion of these tasks, CNRC staff will bring your loved one down from their unit for your visit.


If any visitor fails to adhere to the established protocol, he/she/they will be prohibited from visiting for the duration of limited visitations



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June 17, 2021

Dear Residents/Family Members/Staff and Community Partners,

I am very happy to announce that we are able to reopen in person visits outside and in lobby as of 6/18/2021. We will be posting to our website our policy, expectations for all to follow and a fact sheet.

  • Visitors are highly encouraged to test 3 days prior to their visitation
  • If vaccinated, visitors will be required to supply proof of vaccination
  • Visits preferred outdoor (weather permitting)
  • Visits indoor will be designated to the main lobby
  • Residents residing on the isolation unit are currently unable to participate in visitations per NYS DOH
  • Visits are limited to 2 visitors at a time for a duration of no longer than 30 minutes in length
  • Visitors under the age of 18, must be accompanied by an adult 18 years of age or older
  • All visitors must be screened successfully before a visit can occur
  • Social distancing (6 feet) and mask wearing MUST be adhered to-hugging and kissing are not allowed at this time
  • All visits will be supervised by CNRC staff
  • Only one visit per day per resident will be allowed at this time
  • Visits will be scheduled M-F starting at 9 a.m.-11:45 a.m. and will resume 1 p.m. and end at 4:30 p.m.
  • Food and drink will not be allowed
  • Reservations for visits are to be made 48 hours in advance
  • Cancelations for visits are to be made 24 hours in advance

Thank you for your understanding and continued support during this time. We depend on each other to do our best to keep ourselves, our residents, and our staff as healthy and safe as possible. Please contact Amanda Frye or Elizabeth Saracino if you have any questions.

Thank You,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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June 7, 2021

Dear Residents/Family Members/Staff and Community Partners,

I am writing to inform you that we have received notice that one of our residents has tested positive for COVID-19. This test result was received as part of the local hospital's process for testing patients arriving at the hospital. Once the affected resident can return to our facility, they will remain in isolation until they are symptom free and test negative for COVID 19 twice.

We have also been informed that three employees have tested positive for COVID-19. All three employees have been vaccinated and have not experienced any symptoms.

We have continued with implemented strategies to minimize any potential risks of exposure for both residents and staff. Screening of all staff and residents each shift for symptoms of the virus will continue.

I am sorry to say that these positive tests will negate our ability to continue all in-person visits for residents and visitors. You can still call and schedule window visits and virtual visits. We are working diligently and continue to be committed to protecting our residents and staff. Your continued support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072



Thank You,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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May 5, 2021

Dear Residents and Families of Cayuga Nursing and Rehabilitation Center,

I am very happy to announce that we are able to reopen in person visits outside and in lobby as of 5/7/2021. We will be posting to our website our policy, expectations for all to follow and a fact sheet.

  • Visitors are highly encouraged to test 3 days prior to their visitation
  • If vaccinated, visitors will be required to supply proof of vaccination
  • Visits preferred outdoor (weather permitting)
  • Visits indoor will be designated to the main lobby
  • Residents residing on the isolation unit are currently unable to participate in visitations per NYS DOH
  • Visits are limited to 2 visitors at a time for a duration of no longer than 30 minutes in length
  • Visitors under the age of 18, must be accompanied by an adult 18 years of age or older
  • All visitors must be screened successfully before a visit can occur
  • Social distancing (6 feet) and mask wearing MUST be adhered to - hugging and kissing are not allowed at this time.
  • All visits will be supervised by CNRC staff
  • Only one visit per day per resident will be allowed at this time
  • Visits will be scheduled M-F starting at 9 a.m.-11:45 a.m. and will resume 1 p.m. and end at 4:30 p.m.
  • Food and drink will not be allowed
  • Reservations for visits are to be made 48 hours in advance
  • Cancelations for visits are to be made 24 hours in advance

This is a great first step into providing our residents and families with the contact they so deserve. Please be patient while we attempt to navigate the indoor visitations. Our primary focus is to protect the safety of our residents and at times we may need to adjust and/or change our policies as we learn or as guidance from NYS changes.

Thank you for your understanding and continued support during this time. We depend on each other to do our best to keep ourselves, our residents, and our staff as healthy and safe as possible. Please contact Amanda Frye or Elizabeth Saracino if you have any questions.



Best,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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May 4, 2021

Dear Residents and Families,

Happy Spring. It has been a challenging year with Covid. In late January, to help our community during these trying times, we opened the COVID facility at the request of NY State and Tompkins County Department of Health and Cayuga Medical Center. As we all have been practicing social distancing and getting vaccinated, the number of COVID cases in our community is at an all-time low. We have now closed the COVID facility as the community no longer has a need for it.

We are excited to now move forward with our short-term rehabilitation unit and expect the reopening on May 7, 2021. Unit 3-West will be closing for now and our short-term rehabilitation residents will be moving to the new unit. Our long-term care residents will be moving onto units 2 and 3-East. We are looking forward to moving forward and hoping to open our doors for in-person visits again very soon.



Best,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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April 23, 2021

Dear Residents and Families,

I am writing to inform you that we have received notice that 2 staff member of our facility have tested positive for COVID-19. This test result was received as part of our process and plan for testing staff of the facility routinely for COVID-19. The affected employees are currently isolated and will not be returning to the facility until a period of isolation has occurred, as well as, having tested negative for COVID-19 twice.

We have continued with implemented strategies to minimize any potential risks of exposure for both residents and staff. Screening of all staff and residents per shift for symptoms of the virus will continue.

I am sorry to say that these positive tests will negate our ability to continue all in-person visits/window visits at this time. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff.

Your continued support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072.



Best,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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April 16, 2021

Dear Residents and Families of Cayuga Nursing and Rehabilitation Center, I am very happy to announce that we will begin to offer in-person visits as of April 19, 2021. This is a list of our policy and expectations for all to follow.


  • Visitors are highly encouraged to test 3 days prior to their visitation
  • If vaccinated, visitors will be required to supply proof of vaccination
  • Visits preferred outdoor (weather permitting)
  • Visits indoor will be designated to the main lobby
  • Residents residing on the isolation unit are currently unable to participate in visitations per NYS DOH
  • Visits are limited to 2 visitors at a time for a duration of no longer than 30 minutes in length
  • Visitors under the age of 18, must be accompanied by an adult 18 years of age or older
  • All visitors must be screened successfully before a visit can occur
  • Social distancing (6 feet) and mask wearing MUST be adhered to – hugging and kissing are not allowed at this time
  • All visits will be supervised by CNRC staff
  • Only one visit per day per resident will be allowed at this time
  • Visits will be scheduled M-F starting at 9 a.m.-11:45 a.m. and will resume 1 p.m. and end at 4:30 p.m.
  • Food and drink will not be allowed
  • Reservations for visits are to be made 48 hours in advance
  • Cancelations for visits are to be made 24 hours in advance

This is a great first step into providing our residents and families with the contact they so deserve. Please be patient while we attempt to navigate the indoor visitations. Our primary focus is to protect the safety of our residents and at times we may need to adjust and/or change our policies as we learn or as guidance from NYS changes.

Thank you for your understanding and continued support during this time. We depend on each other to do our best to keep ourselves, our residents, and our staff as healthy and safe as possible. Please contact Amanda Frye or Elizabeth Saracino if you have any questions.



Best,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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April 2, 2021

Dear Residents/Family Members/Staff and Community Partners,

I am writing to inform you that we have received notice that a staff member of our facility has tested positive for COVID-19. This test result was received as part of our process and plan for testing staff of the facility routinely for COVID-19. The affected employee is currently isolated and will not be returning to the facility until a period of isolation has occurred, as well as, having tested negative for COVID-19 twice.

We have continued with implemented strategies to minimize any potential risks of exposure for both residents and staff. Screening of all staff and residents per shift for symptoms of the virus will continue.

I am sorry to say that this positive test will negate our ability to continue all in-person and window visits. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff. Your continued support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072.



Best,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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March 15, 2021

Dear Residents/Family Members/Staff and Community Partners,

I am very happy to announce that we will begin to offer in-person visits as of March 17, 2021. We will be posting to our website our policy, expectations for all to follow and a fact sheet. Our website address is: www.cayuganursingandrehab.org

  • Visitors are highly encouraged to test 3 days prior to their visitation
  • If vaccinated, visitors will be required to supply proof of vaccination
  • Visits preferred outdoor (weather permitting)
  • Visits indoor will be designated to the main lobby
  • Residents residing on the isolation unit are currently unable to participate in visitations per NYS DOH
  • Visits are limited to 2 visitors at a time for a duration of no longer than 30 minutes in length
  • Visitors under the age of 18, must be accompanied by an adult 18 years of age or older
  • All visitors must be screened successfully before a visit can occur
  • Social distancing (6 feet) and mask wearing MUST be adhered to – hugging and kissing are not allowed at this time
  • All visits will be supervised by CNRC staff
  • Only one visit per day per resident will be allowed at this time
  • Visits will be scheduled M-F starting at 9 a.m.-11:45 a.m. and will resume 1 p.m. and end at 4:30 p.m.
  • Food and drink will not be allowed
  • Reservations for visits are to be made 48 hours in advance
  • Cancelations for visits are to be made 24 hours in advance

This is a great first step into providing our residents and families with the contact they so deserve. Please be patient while we attempt to navigate the indoor visitations. Our primary focus is to protect the safety of our residents and at times we may need to adjust and/or change our policies as we learn or as guidance from NYS changes.

Thank you for your understanding and continued support during this time. We depend on each other to do our best to keep ourselves, our residents, and our staff as healthy and safe as possible. Please contact Amanda Frye or Elizabeth Saracino if you have any questions.



Kindest Regards,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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March 1, 2021

Dear Residents/Family Members/Staff and Community Partners,

I am writing to inform you that we have received notice one of the staff members of our facility has tested positive for COVID-19. This test result was received as part of our process and plan for testing staff of the facility routinely for COVID-19. The affected employee is currently isolated and will not be returning to the facility until a 14-day period of isolation has occurred, as well as, having tested negative for COVID-19 twice.

I am sorry to say that this positive test will negate our ability to resume all in-person and window visits. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff.

We have continued implemented strategies to minimize any potential risks of exposure for both residents and staff. Screening of all staff and residents per shift for symptoms of the virus will continue. We have maintained focus on facemasks, proper hand washing procedures and infection control standards.

Your support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072.

Kindest Regards,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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February 25th, 2021

Dear Residents/Family Members/Staff and Community Partners,

I am very happy to announce that we will begin to offer in-person visits as of March 1, 2021. We will be posting to our website our policy, expectations for all to follow and a fact sheet. Our website address is: www.cayuganursingandrehab.org


  • Visitors are highly encouraged to test 3 days prior to their visitation
  • If vaccinated, visitors will be required to supply proof of vaccination
  • Visits preferred outdoor (weather permitting)
  • Visits indoor will be designated to the main lobby
  • Residents residing on the isolation unit are currently unable to participate in visitations per NYS DOH
  • Visits are limited to 2 visitors at a time for a duration of no longer than 30 minutes in length
  • Visitors under the age of 18, must be accompanied by an adult 18 years of age or older
  • All visitors must be screened successfully before a visit can occur
  • Social distancing (6 feet) and mask wearing MUST be adhered to – hugging and kissing are not allowed at this time
  • All visits will be supervised by CNRC staff
  • Only one visit per day per resident will be allowed at this time
  • Visits will be scheduled M-F starting at 9 a.m.-11:45 a.m. and will resume 1 p.m. and end at 4:30 p.m.
  • Food and drink will not be allowed
  • Reservations for visits are to be made 48 hours in advance
  • Cancelations for visits are to be made 24 hours in advance

This is a great first step into providing our residents and families with the contact they so deserve. Please be patient while we attempt to navigate the indoor visitations. Our primary focus is to protect the safety of our residents and at times we may need to adjust and/or change our policies as we learn or as guidance from NYS changes.

Thank you for your understanding and continued support during this time. We depend on each other to do our best to keep ourselves, our residents, and our staff as healthy and safe as possible. Please contact Amanda Frye or Elizabeth Saracino if you have any questions.


Kindest Regards,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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February 12th, 2021

Dear Residents/Family Members/Staff and Community Partners,

We are excited to announce that we are able to begin offering window visits effective Wednesday 2/17/21. Window visits will be available Monday through Friday from 11am to 3pm. Please call and schedule your window visit with the Receptionist 24 hours in advance. We are working diligently and continue to be committed to protecting our residents and staff.

Your support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072.



Kindest Regards,

Austen Holochak
Assistant Administrator
Cayuga Nursing and Rehabilitation Center



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January 29, 2021

Dear Residents/Family Members/Staff and Community Partners,

I am writing to inform you that three staff members of our facility have tested positive for COVID-19. These test results were received as part of our process and plan for testing staff and residents of the facility routinely for COVID-19. The affected employees are currently isolated and will not be returning to the facility until a 14-day period of isolation has occurred, as well as, having tested negative for COVID-19 twice.

We have continued to implement strategies to minimize any potential risks of exposure for both residents and staff. Staff are being tested two times per week. Screening of all staff per shift for symptoms of the virus will continue.

I am sorry to say that these positive tests continue to negate our ability to have window visits. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff.

Your support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072



Kindest Regards,

James Brennan
Administrator
Cayuga Nursing and Rehabilitation Center



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January 18, 2021

Dear Residents/Family Members/Staff and Community Partners,

I am writing to inform you that five staff members of our facility have tested positive for COVID- 19. These test results were received as part of our process and plan for testing staff and residents of the facility routinely for COVID-19. The affected employees are currently isolated and will not be returning to the facility until a 14-day period of isolation has occurred, as well as, having tested negative for COVID-19 twice.

We have continued to implement strategies to minimize any potential risks of exposure for both residents and staff. Staff are being tested two times per week. Screening of all staff per shift for symptoms of the virus will continue.

I am sorry to say that these positive tests continue to negate our ability to have window visits. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff.
Your support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072.

Kindest Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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January 15, 2021

Dear Residents/Family Members/Staff and Community Partners,

In response to increasing demand for acute care bed capacity in the county, regional hospitals contacted Cayuga Nursing and Rehabilitation Center (CNRC) to assist them in reducing the hospitals’ overload of patients. Considering this public health emergency, after consultation with the New York State Department of Health (NYSDOH), CNRC has been identified as a preferred location to set up a separate facility to admit COVID-19 positive patients.

This facility will be operated separate and apart from the nursing home. What that means is that all patients of this separate COVID positive facility will be admitted through a separate entrance and there will be multiple barriers set up to prevent access from CNRC to the separate facility. All direct care staff will be dedicated to the COVID positive facility and will not be floated at any time to work on any of the CNRC units. We currently have staff arriving from NYC that will be assigned to the COVID positive facility until new local staff can be hired.

We are working with the NYSDOH to ensure that all guidelines necessary to safely operate the COVID-19 positive facility are being diligently adhered to. We will continue to operate CNRC under all state mandated guidelines, including, but not limited to precautions to keep COVID-19 out of CNRC.

As always, CNRC is committed to the health and quality of life of our current residents. Our residents and staff should not be directly affected by the establishment of this separate COVID- 19 facility in any way.

During these challenging times, CNRC is pleased to do our part in assisting our area hospitals and community.

We understand that you may have questions and encourage you to reach out to Amanda Frye, Director of Admissions, at 607-273-8072 ext. 109 or Tracy Baker, Director of Social Work, at ext. 105, who are available to speak to you about this new plan.

Kindest Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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January 11, 2021

Dear Residents and Families,

We are writing to share updates related to COVID-19 vaccinations. A copy of the informed Consent for Vaccination in Long Term Care Facility will also be posted. The vaccination schedule is as follows:

Monday, January 18, 2021
9:00am to 3:00pm
- A second dose will be given for residents and staff who recieved the first dose on 12/28/20.
- A First dose will be given for residents and staff who did not recieve the first dose on 12/28/20.

Monday, February 8, 2021
9:00am to 3:00pm
- A second dose will be given for residents and staff who recieved the first dose on 1/18/21.

You may print the Informed Constent for Vaccination in Long Term Care Facility form and return it to the facility by mail, email, fax, or in person. Verbal consent can also be accepted via phone. Please contact Mary Lou Robinson, RN or Jeanne Chapple, RN at 607-273-8072. Mary Lou and Jeanne will be reaching out to families who the facility has not yet recieved a response from. Kindest Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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January 7, 2021

Dear Residents and Families,

I am writing to inform you that an additional staff member of our facility has tested positive for COVID-19. This test result was received as part of our process and plan for testing staff and residents of the facility routinely for COVID-19. The affected employee is currently isolated and will not be returning to the facility until a 14-day period of isolation has occurred, as well as, having tested negative for COVID-19 twice.

We have continued to implement strategies to minimize any potential risks of exposure for both residents and staff. Staff will continue to be tested weekly. Screening of all staff per shift for symptoms of the virus will continue.

I am sorry to say that this positive test continues to negate our ability to have window visits. You can still call and schedule virtual visits for 14 days. We are working diligently and continue to be committed to protecting our residents and staff.

Your support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072.
Kindest Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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January 4, 2021

Dear Residents and Families,

I am writing to inform you that two staff members and one resident of our facility have tested positive for COVID-19. These test results were received as part of our process and plan for testing staff and residents of the facility routinely for COVID-19. The affected employees are currently isolated and will not be returning to the facility until a 14-day period of isolation has occurred, as well as, having tested negative for COVID-19 twice. The affected resident is on isolation.

We have continued to implement strategies to minimize any potential risks of exposure for both residents and staff. All residents will be tested again mid-week, and staff will continue to be tested weekly. Screening of all staff per shift for symptoms of the virus will continue. A focus on facemasks, proper hand washing procedures and infection control standards will be reinforced to all.

I am sorry to say that these positive tests continue to negate our ability to have window visits. You can still call and schedule virtual visits for 14 days. We are working diligently and continue to be committed to protecting our residents and staff.

Your support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072.

Kindest Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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December 31, 2020

Dear Residents and Families,

I am writing to inform you that we have received notice that another staff member of our facility has tested positive for COVID-19. This test result was received as part of our process and plan for testing staff and residents of the facility routinely for COVID-19.

Upon this notification we immediately began working with the New York State Department of Health, Tompkins County Health Department, and our medical team collaboratively. We have implemented strategies to minimize any potential risks of exposure for both residents and staff. Screening of all staff and residents per shift for symptoms of the virus will continue. A focus on facemasks, proper hand washing procedures and infection control standards will be reinforced to all.

I am sorry to say that this positive test will negate our ability to continue all window visits. You can still call and schedule virtual visits for 14 days. We are working diligently and continue to be committed to protecting our residents and staff.

Your support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072.

Kindest Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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December 29, 2020

Dear Residents and Families,

I am writing to inform you that we have had a additional staff member test positive for COVID- 19. We have continued working closely with the New York State Department of Health, Tompkins County Health Department, and our medical team collaboratively.

We are doing our best to stay vigilant with the number of COVID-19 cases increasing in our area. Window visits will continue to be available, by appointment only. Window visits can be scheduled Monday through Friday, except for New Year’s Day. All window visits will be held at the Recreation Department window. Please call (607) 273-8072 to speak with Reception about scheduling your visit.

We are working diligently and continue to be committed to protecting our residents and staff. Your support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072.

Kindest Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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December 14, 2020

Dear Residents and Families,

I am writing to inform you that we have not had any further staff or residents test positive for COVID-19. We have continued working closely with the New York State Department of Health, Tompkins County Health Department, and our medical team collaboratively. New York State Department of Health was here for an infection control survey the first week of December, we received no deficiencies.

We are doing our best to stay vigilant with the number of COVID-19 cases increasing in our area. Window visits will begin again Monday, December 21st, by appointment only. Window visits can be scheduled Monday through Friday, except for Christmas Day and New Year’s Day. All window visits will be held at the Recreation Department window. Please call (607) 273-8072 to speak with Reception about scheduling your visit.

We are working diligently and continue to be committed to protecting our residents and staff. Your support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072.

Kindest Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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December 1, 2020

Dear Residents and Families,

I am writing to inform you that we have received notice that 4 staff members of our facility has tested positive for COVID-19. These test results were received as part of our process and plan for testing staff and residents of the facility routinely for COVID-19. The affected employees are currently isolated, and the affected employees will not be returning to the facility until a 14-day period of isolation has occurred, as well as, having tested negative for COVID-19 twice.

Upon this notification we immediately began working with the New York State Department of Health, Tompkins County Health Department, and our medical team collaboratively. We have implemented strategies to minimize any potential risks of exposure for both residents and staff. Screening of all staff and residents per shift for symptoms of the virus will continue. A focus on facemasks, proper hand washing procedures and infection control standards will be reinforced to all.

I am sorry to say that these positive tests will negate our ability to continue all in-person and window visits. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff.

Your support and understanding during these unprecedented times are very appreciated. I will be sending out updates as our information changes. If you have any questions, please call Amanda Frye or Elizabeth Saracino at 607-273-8072.

Kindest Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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November 18, 2020

Dear Residents and Families,

I am writing to inform you that we have received notice that a resident of our facility has tested positive for COVID-19. This test result was received as part of our process and plan for testing staff and residents of the facility routinely for COVID-19. The affected resident is and continues to be in isolation from all other residents.

Upon this notification we immediately began working with the NY State Department of Health, Tompkins County Health Department and our medical team collaboratively. We have implemented strategies to minimize any additional potential risks of exposure for both residents and staff. Screening of all staff and residents per shift for symptoms of the virus will continue. A focus on using facemasks, proper handwashing procedures and infection control standards will be reinforced to all.

I am sorry to say that this positive test will negate our ability to continue in-person and window visits. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff.

Your support and understanding during these unprecedented times are very appreciated. I will be sending out an update as our information changes. If you have any questions, please call Amanda Frye at 607-273-8072.

Kindest Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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November 15, 2020

Dear Residents and Families,

I am writing to inform you that we have received notice that an employee of our facility has tested positive for COVID-19. This test result was received as part of our process and plan for testing staff and residents of the facility routinely for COVID-19. The affected employee is currently isolated and will not be returning to the facility until a 14 day period of isolation has occurred, as well as, having tested negative for COVID-19 twice.

Upon this notification we immediately began working with the NY State Department of Health, Tompkins County Health Department, and our medical team collaboratively. We have implemented strategies to minimize any additional potential risks of exposure for both residents and staff. Screening of all staff and residents per shift for symptoms of the virus will continue. A focus on using facemasks, proper handwashing procedures and infection control standards will be reinforced to all.

I am sorry to say that this positive test will negate our ability to continue in-person visits. You can still call and schedule virtual and window visits. We are working diligently and continue to be committed to protecting our residents and staff.

Your support and understanding during these unprecedented times are very appreciated. I will be sending out an update as our information changes. If you have any questions, please call Amanda Frye or Kevin Dean at 607-273-8072.

Kindest Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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November 3, 2020

Dear Residents and Families,

I am writing to provide you with an update to our having a resident recently testing positive for COVID-19. I am pleased to inform you that the resident who tested positive last Tuesday has since had two negative tests. Also, all residents and staff have been tested in the last week with not one test being positive. The New York State Department of Health visited the facility on November 2, 2020, and performed a “infection control survey.” No deficiencies were found during this survey. This is indeed great news.

There is hope that Cayuga Nursing and Rehabilitation Center may be granted permission to offer limited in- person visits within the next few weeks. Once a resident has tested positive in-person visits must cease for a period of at least 14 days. This permission is granted through the New York State Department of Health. Once we have received this determination, we will notify residents and families. Please remember that we are still offering window and virtual visits. You can call and schedule a time at 607.273.8072.

We are working diligently and continue to be committed to protecting our residents and staff. Your support and understanding during these unprecedented times are very appreciated. I will be sending out additional updates as our information changes. If you have any questions, please contact Kevin Dean at (607)-273- 8072.

Regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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October 27, 2020

Dear Residents and Families,

I am writing to inform you that we have received notice that a resident of our facility has tested positive for COVID-19. This test result was received as part of our process and plan for testing staff and residents of the facility routinely for COVID-19. The affected resident is and continues to be in isolation from all other residents.

Upon this notification we immediately began working with the NY State Department of Health, Tompkins County Health department and our medical team collaboratively. We have implemented strategies to minimize any additional potential risks of exposure for both residents and staff. Screening of all staff and residents per shift for symptoms of the virus will continue. A focus on using facemasks, proper handwashing procedures and infection control standards will be reinforced to all.

I am sorry to say that this positive test will negate our ability to continue in-person visits. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff.

Your support and understanding during these unprecedented times are very appreciated. I will be sending out an update as our information changes. If you have any questions, please call Maureen Robinson or Kevin Dean at 607-273-8072.

Kindest regards,

Nasar Khan
Administrator
Cayuga Nursing and Rehabilitation Center



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September 10, 2020

Dear Residents and Families of Cayuga Nursing and Rehabilitation Center,

I am very happy to announce that we will begin to offer in-person outdoor visits as of September 16, 2020. We will be posting to our website our policy with expectations for all to follow and a fact sheet. Some of the detail is:

  • Our website address is: www.cayuganursingandrehab.org
  • Visits are outdoor only (weather permitting)
  • Visits are limited to 2 visitors at a time
  • All visitors must be screened successfully before a visit can occur
  • Social distancing (6 feet) and mask wearing MUST be adhered to – hugging and kissing are not allowed at this time
  • All visits will be supervised by CNRC staff
  • Visits will be no longer than 30 minutes in length
  • At this time, only one visit per week will be allowed
  • Visits will be scheduled M-F starting at 1 pm ending at 4 pm
  • Food and drink will not be allowed
  • Reservations for visits are to be made 48 hours in advance
  • Residents in a 14 day quarantine or observation period are not eligible for visits

As we continue to navigate this new pandemic world we ask for your patience. This is a great first step into providing our residents and families with the contact they so deserve. Our primary focus is to protect the safety of our residents and at times we may need to adjust and/or change our policies as we learn.

Thank you for your understanding and continued support during this time. We depend on each other to do our best to keep ourselves, our residents, and our staff as healthy and safe as possible. Please contact Kevin Dean if you have any questions. Kevin is coordinating the visit program. kdean@cayuganursingandrehab.org.

Best,

Maureen Cerniglia
Administrator
Cayuga Nursing and Rehabilitation Center



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August 5, 2020

I am thrilled to report that the recent situation regarding a resident here at Cayuga Nursing and Rehabilitation Center that had tested positive for COVID-19 has been resolved. Per direction of the New York State Department of Health, after testing of all staff and residents of the facility and 14 days of ongoing monitoring of our residents for signs/symptoms of COVID-19, we have been allowed to begin lifting of restrictions that were required. This means that the contact/droplet precautions placed on our second-floor unit has been lifted. All residents of the facility will be required to wear facemasks when out of their rooms and when staff are providing care to them. It will be encouraged that all residents stay on their assigned units. The facility has been and continues to work with the NY State Department of Health to collaboratively set up protocols and action items.

Our window visitation program will resume as of August 6, 2020. There will be some changes to the program. Window visits will be by appointment only – currently we are offering the window visit program M-F from 11 a.m. to 4 p.m. To accommodate the requirements, we will be scheduling one window visit at a time. Window visits will have a maximum time limit of 30 minutes. All visitors and the resident will be required to wear masks to and from the visit and during the visit. Failure to wear the masks may be cause for us to terminate the visit. These requirements are being made in an abundance of caution and reducing the risks for all. We appreciate your assistance with complying. Please call (607) 273-8072 and ask the receptionist to schedule your visit.

There is hope that Cayuga Nursing and Rehabilitation Center may be granted permission to offer limited in- person visits within the next few weeks. This permission is granted through the New York State Department of Health. Once we have received this determination we will be in contact with the details of the program.

Therapeutic Recreation staff will continue to be providing in-room visits and activities to help our residents through this difficult time. Virtual visits are always available if you wish.

We are working diligently and continue to be committed to protecting our residents and staff. Your support and understanding during these unprecedented times are very appreciated. I will be sending out additional updates as our information changes. If you have any questions, please contact Kevin Dean at (607)-273- 8072.

Regards,

Maureen Cerniglia
Administrator



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July 24th, 2020

Dear Residents and Families;

I would like to provide you an update of our recent situation with a resident here at Cayuga Nursing and Rehabilitation Center testing positive for COVID-19 this past week. As previously reported, the facility has been and continues to work with the NY State Department of Health in conjunction with the Tompkins County Health department and our medical team to collaboratively set up protocols and action items.

One of the action items was that we were directed to test all our residents and staff to confirm their current COVID-19 status. This included retesting of the resident that had tested positive. I am very pleased to share that we have completed all the testing required and have received the majority of the testing results, which have all been negative. This is fantastic news. At this time I am cautiously optimistic that Cayuga Nursing and Rehabilitation Center is COVID-19 free and has been.

In an abundance of caution, we will continue to implement and follow the strategies that were put into place for at least another week or longer. These strategies include limiting movement of residents between units, isolation of some residents to their rooms and strict adherence to all infection control practices by all.

Our Therapeutic Recreation staff are providing in-room visits and activities to help our residents through this difficult time. Virtual visits are always available if you wish.

We are working diligently and continue to be committed to protecting our residents and staff. Your support and understanding during these unprecedented times are very appreciated. I will be sending out additional updates as our information changes. If you have any questions, please call Maureen Robinson, our Social Worker. Her number is 607-273-8072, ext #103.

Regards,

Maureen Cerniglia
Administrator



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July 19th, 2020

Dear Residents and Families;

I am writing to inform you that we have received notice that a resident of our facility has tested positive for COVID-19. This test result was received as part of our process and plan for testing staff and residents of the facility routinely for COVID-19. The affected resident is and continues to be in isolation from all other residents.

Upon this notification we immediately began working with the NY State Department of Health, Tompkins County Health department and our medical team collaboratively. We have implemented strategies to minimize any additional potential risks of exposure for both residents and staff. Screening of all staff and residents per shift for symptoms of the virus will continue. A focus on using facemasks, proper handwashing procedures and infection control standards will be reinforced to all.

I am sorry to say that this positive test will delay our ability to open up for in-person visits. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff.

Your support and understanding during these unprecedented times are very appreciated. I will be sending out an update as our information changes. If you have any questions, please call Maureen Robinson, our Social Worker. Her number is 607-273-8072, ext #103.

Regards,

Maureen Cerniglia
Administrator



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July 10th, 2020

Dear Family Members and Responsible Parties of Residents of Cayuga Nursing and Rehabilitation Center,

On July 10, 2020 we received notification that the New York Department of Health will be allowing visitation to occur in nursing homes. We are currently working on a plan for submission to New York Department of Health for approval.

We are very excited about this news and hope to have a plan within the next week. Some things we do know and can share with you are:

  • All visits must be by appointment only.
  • We will be limited to only allowing 10 percent of our resident census for the maximum number of visitors in the facility.
  • All visitors must be screened for COVID-19 and will be required to wear a mask at all times.
  • All visitors will be required to maintain social distancing of at least 6 feet.

Please understand until we have an approved visitation plan from the New York State Department of Health we are still restricting visitation.


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June 6th, 2020

We have begun testing all of our employees twice weekly for COVID 19 in accordance Govennnor Cuomo's executive order.. At this time no one has tested positive.

Also in accordance to Govenor Cuomo's order we have begun testing all of our residents for COVID 19. At this time no one has tested positive.

We continue to isolate those residents who have left the facility for any reason. These residents are isolated until such a time that they have had two negative test results.


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May 26th, 2020

We apologize that the updates have not been updated recently

We still have no cases of COVID 19 in our facility. None of our residents have been diagnosed nor have any of our employees.

We are following the mandate set forth by Governor Cuomo and are now testing our employees twice weekly. We have not had anyone test positive for COVID 19.

We are still utilizing our isolation unit.

If there comes a time when a resident or employee is diagnosed with COVID 19 we will notify all resident representatives within 24 hours of us learning that someone has tested positive.

Window visits continue and electronic visits continue to happen. You can call (607) 273-8072 to set up an appointment.


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May 8th, 2020

We still have NO cases of COVID 19 in the facility.

We continue to monitor all residents and employees.

We have been busy keeping the residents engaged with their loved ones. With Mother's Day being Sunday we are expecting to be quite busy with window and Google Duo visits. Please call (607) 273-8072 to schedule a time. We will be utilizing pop-up canopies this weekend due to the weather forecast.


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May 4th, 2020

We still have NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.

We have begun testing residents. The residents being tested are those who, we have had to isolate due to leaving the building, as well as, those who may exhibit any symptoms. We are screening our residents at least twice daily for symptoms. Thus far we have not had any residents exhibiting any symptoms. If a resident leaves the facility they must be isolated until two negative test results.

In recent weeks we have developed a data base containing the email addresses of our resident's primary contacts. This data base will be used to convey important information. We believe that email will be the quickest and most efficient way to communicate information. If you are the primary contact for one of our residents and did not receive an email explaining how stimulus checks will be distributed, please contact us at (607) 273-8072.

If a resident and/or employee is diagnosed with COVID 19 we will contact resident's family members/ resident representatives within 24 hours of the facility receiving confirmation of the diagnosis. This notification will come via email or phone message.

We do NOT have any employees diagnosed with COVID19. We continue to screen all of our employees as they arrive at the facility. If an employee works more than eight hours they must be re-screened.

We currently are NOT facing any shortages, including PPE.


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April 25th, 2020

We apologize for the lack of updates. We will do our best to update at least twice weekly.

We still have NO cases of Covid 19 in the facility.

We still have NO employees diagnosed with Covid 19.

We continue to monitor our residents and our staff regularly. What does that mean? Well for our residents: We are taking temps and O2 levels every 8 hours. Since this virus is an attack on a person's respiratory system we are checking O2 levels as a drop in levels may be a sign of infection. We have taken one half of the first floor and have made the rooms isolation rooms. Any new admissions will be isolated for 14 days in one of these rooms. Any resident who leaves the facility is placed in an isolation room upon return for 14 days. If any resident leaves their perspective unit they must wear a mask. We are trying our best to maintain social distancing. However, given that some of our resident have dementia this is, at times,is difficult to enforce.

How we monitor our employees: upon arriving to the facility each employee must be screened. This screening includes a questionnaire of possible symptoms, a temperature check, and an O2 level taken. Any employee working a double must report to the reception area for a recheck prior to the second shift worked.

We promise you we are doing all we can to keep your loved ones safe!! THIS IS OUR HIGHEST PRIORITY!!!

Window visits continue, as well as video calls, please call for an appointment.


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April 17th, 2020

We still have NO cases of COVID 19 in the facility. Please rest assured that we are taking many measures to limit the likelihood of getting COVID 19 in the facility. However, no facility can be 100% safe, therefore, we have also put policies in place as to how we will respond if COVID 19 is found in the facility.

We continue to closely monitor our employees. We are still not allowing visitors into the building.

WE ARE HIRING!! If you were in the process of receiving your license or have let your license lapse NYSDOH has made provisions that skilled nursing facilities may hire as if those people's licences were valid pending the passing of several competency exams. Even more good news is that we have raised the pay wages of all nursing staff, and working with the union to address increases for other departments.Please visit our employment page or call Austen at (607) 273-8072 for more details.

We are currently not facing any shortages of supplies or PPEs. However we are accepting donations of maks.

We are also still accepting correspondences for our residents. Please feel free to send an electronic greeting to kdean@cayuganursingandrehab.org. We also are still accepting letters and cards from area schools that wish to participate in our pizza party contest. These correspondences are held for a period of no less than three days prior to being delivered to residents. they can be sent to: Any Resident 1229 Trumansburg Rd. Ithaca NY 14850.


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April 7th, 2020

We have NO cases of Covid 19 at Cayuga Nursing and Rehabilitation Center.

We continue to monitor all employees daily.

We are still NOT facing any shortages.

We have some exciting news here at the facility. We are happy to announce that Maureen Cerniglia has joined the staff of Cayuga Nursing and Rehabilitation Center as our new administrator. Maureen Cerniglia comes to us with many years of experience. She is a community minded individual who has the experience, compassion, and professionalism to lead us through this difficult time and beyond. Stay tuned for when we announce our meet and greet.


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April 1st, 2020

We still have NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.

We continue to monitor all employees.

We are NOT facing any shortages of supplies.

Due to popular demand we will be expanding the hours of window visits. Please call 273.8072 to schedule your appointment.

PLEASE keep those electronic greetings coming. Send pictures or video clips. Dryden school band members have been sending in clips and the residents love them. Send them to kdean@cayuganursingandrehab.org!!

Please rest assured that your family member is safe and being take care of to the best of our abilities. Everyone stay safe out there!!


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March 30th, 2020

We still have NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.

We continue to monitor all employees.

We continue to monitor all health care agencies and follow those recommendations.

We continue to receive electronic greetings. Several schools are sending music clips. They are awesome!!

Window visits and face time continue. Call for an appt.


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March 28th, 2020

We still have NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center

We continue to monitor our employees.

Window visits continue even in the rain. We also continue to offer Google Duo visits.


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March 27th, 2020

We have NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.

We continue to monitor all employees.

We continue to monitor the health agencies NYSDOH, CDC, and TCDOH for any updates regarding the pandemic and how we as a skilled nursing facility should respond.

Our residents remain priority #1.

We are NOT having any shortages of supplies.

Spirits of our residents remain high.

Please remember to call and schedule times for window visits or face time.


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March 25th, 2020

Given today's weather forecast we WILL be holding window visits today call (607) 273-8072 for an appointment.

We still have NO cases of COVID 19 at Cayuga Nursing and rehabilitation Center.

We continue to monitor employees.

We are still hiring!!!!!

Please keep sending those electronic messages. The residents love them.


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March 24th, 2020

Given the current weather conditions we WILL be holding window visits today. Please call (607) 273-8072 to set an appointment.

We still have NO cases of COVID 19 in Cayuga Nursing and Rehabilitation Center.

We continue to monitor all of our employees.

We WILL get through this!!!!!

Window visits are a hit!!! Call and set one up.


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March 23rd, 2020

Due to the current weather forecast for this afternoon we will NOT be having window visits today.

We still have NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.

We still are screening all employees.

We are hiring!!! Every department has openings. We are not just hiring for the outbreak but permanent positions. We will be starting a CNA class soon. As you may imagine our staffing is taking somewhat of a hit. This is mostly due to schools being shut down and little to no child care is available. However, all residents are still being cared for. Things may take a little longer to get done but they are getting done. Administrative staff have been filling in where they can. Passing trays, cleaning rooms, even washing resident's hair.

PLEASE keep those electronic greetings and cards coming to kdean@cayuganursingandrehab.org


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March 22nd, 2020

We do NOT have any cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.

We continue to screen all employees.

We are hiring for every position so anyone looking for a job please give Austen a call at (607) 273-8072

Please keep those cards coming the residents love it.


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March 21st, 2020

We have no cases of Covid 19 at Cayuga Nursing and Rehabilitation Center.

We continue to monitor our employees each and every shift.

Google Duo visits continue please call to schedule a time.

We have received many correspondences from those out in the community. Keep it up as the resident are loving it.

Starting Monday weather permitting we will begin window visits.

Instructions for resident window visits:

  • Visits will only be held WEATHER PERMITTING. We do not want our families getting ill and compromising their immune system.
  • Families should arrive 5-10 minutes prior to scheduled time. Once here the family should call and announce their arrival. The family will come to door and a staff member will greet them and escort them to the visitation window. We ask that only 2 visitors at a time.
  • Each day we will post on Facebook and on our website as to whether or not we will be conducting visits. This will be done by 11AM. Visits at this time will only be held during the afternoon.
  • We are looking into installing intercoms. however, until that is accomplished please bring a cell phone with you. the resident will have a phone which you will call and be able to speak with the resident.

Please call (607) 273-8072 to set an appointment.


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March 20th, 2020

We have NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.

We continue to monitor all employees.

We are not experiencing any shortages.

We are strongly encouraging any and all to send electronic greeting to kdean@cayuganursingandrehab.org

Please stay tuned as we are anticipating a major announcement within the next day or two.

For all of our families.......... Please take care of yourselves. We here at Cayuga Nursing and Rehabilitation Promise that we will do our very best to continue to provide excellent care to your loved ones.

If you have any concerns about your loved one, the care they are receiving, how the facility is responding to this crisis, or any other matter pertaining to the facility or your family member do not hesitate to call. You can call (607) 273-8072 and ask for Kevin or ext 122 and the call will be returned within 2 hours during normal business hours. On the weekends the call will be returned during the early afternoon. We want you to feel comfortable and rest assured that your loved one is being well taken care of.


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March 19th, 2020

Currently there are NO cases of COVID 19 in our facility.

Monitoring of employees continues to occur. We have sent employees home if they have experienced any symptom.

Our residents continue to do very well. The resiliency of our residents continues to astound those of us around them.

We are still not experiencing any shortages.

There has been some mention on social media complaining about how residents are being taken care of, both here and at other facilities. Please, if there are any concerns from our families or the community at large, feel free to contact me. This is a trying time for all. We do not want our families scared for their loved ones. You can reach me at the facility by phone at (607) 273-8072 or by email at kdean@cayuganursingandrehab.org


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March 18th, 2020

We have NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center

We continue to monitor our employees. We do not have any employees diagnosed with COVID 19.

We continue to monitor our resident "hotline."

Many of our residents are enjoying be able to "face time" with their loved ones.

Letter and electronic greetings are pouring in from area schools and organizations. If you would like to send an electronic greeting it may be sent to kdean@cayuganursingandrehab.org. we are putting the greetings on a flash drive and plying them on our internal channel on our tv's.

Starting this weekend we will be having window visits. On Saturday and Sunday from 12 to 4 we will be holding window visits. If you call the receptionist at (607) 273-8072 and schedule a time. Due to limited space we are asking that these visits are limited to 30 minutes. Thank you for your understanding. You can also call and schedule a time to "skype" with your loved one. We have learned that Skyping is often difficult to download and use. Therefore we are now using Google Duo. This is a very simple app to use.

We have been very busy taking care of our residents. So far it appears that the COVID 19 has had little impact on our residents We continue to monitor info services such as CDC, NYSDOH, TCDOH, and adjust our procedures as recommended.


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March 17th, 2020

We have NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center

We continue to monitor our employees for any symptoms of the virus.

We continue to man and monitor the resident "hotline" Please feel free to utilize this service.

We have stopped using Skype. We will now be using google duo for video conferencing between residents and their families. Google Duo is a much friendlier service to use. Please feel free to call the facility to set up a time for video conferencing. (607) 273-8072

A more detailed explanation of how these services work can be found on earlier posts.

We are still not facing any shortages.


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March 16th, 2020

There are No cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.

We continue to monitor our employees and residents. Please remember to utilize the "hotline" as well as, Skype. We still have no idea how long the ban on visitation will last.

We are still not facing any shortages of supplies and food.

Although some days (such as today) there may not be any new news we will continue to update this site daily.

Please stay safe and remember to was your hands!!!


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March 15th, 2020

We have NO cases of COVID 19 in the facility.

Care continues to be provided by our highly professional staff. We still are not facing any shortages of any sort.

We are manning our resident "hotline" We are now accepting appointments for skype for the entire building. The appointments are 20 minutes long and typically during business hours. However, we can and will make exceptions if need be.

We are sponsoring a contest for all area schools. We are asking the students who are now home from school to write emails, send video or audio clips and even send cards and letters through snail mail. The snail mail may have to be quarantined for a few days. We are still awaiting guidance from NYSDOH and USPS. Emails and electronic greetings can be sent to kdean@cayuganursingandrehab.org and snail mail may be sent to "Any Resident" 1229 Trumansburg Rd Ithaca NY 14850. If a student is corresponding please include the class and school of which the student belongs.

With schools closing we are anticipating that our already stressed staffing situation may continue to become more problematic. Again we ask our families to continue to be patient with us and utilize the systems we have put in place to maintain contact. We are not seeing an end to the ban on visitors so we are asking the public at large to not forget our seniors and take five minutes to send an email.


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March 14th, 2020

There are NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.

There is 1 confirmed case of COVID 19 in Tompkins County.

We continue to monitor our employees.

We are in close contact with New York State Dept. of Health and Tompkins County DOH. We have implemented each policy suggested by DOH.

We are manning our resident "Hotline"

We are taking appointments for Skype. Please call (607) 273-8072 for an appt.

It appears that the ban on visitors will remain in effect for an extended period of time. There is concern as to how this will affect our residents in the long run. We encourage our families to make every effort to maintain contact with their loved one. Many of our residents do not have family who visit on a regular basis. It is these residents who will be affected the most. It is these residents who depend on the visits of others families, volunteers, and clergy to brighten their days. We are asking the community to remember our residents. With schools now closed in Tompkins County and undoubtedly other counties will follow suit we are putting forth a challenge to our community's youth. Send cards, send letters, send silly pictures, since there is no school spend 20 minutes writing a letter to someone here at our facility. send them to Any Resident 1229 Trumansburg Road Ithaca, NY 14850.


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March 13th, 2020

There are currently NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.

Gov. Cuomo has set forth a mandate that as of 5PM today no non-medical visitors will be allowed in any nursing facility throughout NYS.

We continue to monitor all of our employees as they arrive for their scheduled shift. This monitoring will continue.

We at cayuga Nursing and Rehabilitation Center understand that this is a very trying time not only for our residents and staff but for our families as well. We are making and will continue to make every effort to maintain contact between you and your loved ones. we are implementing several ways to keep families in touch. As mentioned yesterday we have begun a resident "hotline." We encourage families to utilize this system when inquiring about a loved ones general medical condition.

Effective immediately families wishing to send a short video and/or audio clip to their loved one may do so by emailing the clip to kdean@cayuganursingandrehab.org. The clip will then be delivered to your loved one.

We now have the ability to skype!! If you would like to Skype with your loved one please call the facility at (607) 273-8072 and arrange for an appt. We will set an appt and provide yoou with the address to use. One of our staff will assist your loved one with the call at the appt time. We are asking that calls be limited to 20 mins to allow all residents to utilize this system.

We again want to express our continued appreciation for everyone's patience. We promise you that we will continue to work with you in order to maintain contact with your loved ones and keep you apprised of how our facility is coping with COVID 19.

There has been much talk in the media regarding the shortage of much needed supplies. we are NOT currently facing any shortages. We are not anticipating that this will be a problem as our vendors have assured us that supply lines remain open.


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March 12th, 2020

We at Cayuga Nursing and Rehabilitation Center want to thank all of our families fir being patient during this time of confusions and frustration. We are working hard to address all issues and concerns that COVID 19 and the resulting ban on visitors has caused. We are committed to keeping all of you and the community up to date as to how COVID 19 is affecting us.

The ban on non-medical visitors remains in effect.. This bad will remain in effect for the foreseeable future.

There are NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.

We are working on a system that will allow our residents and their families to "tele-visit." Hopefully this system will be available in the near future.

We have set up a "hotline" for our families. If you have any concerns rearding your loved one you are invited to call the hotline at (607) 273-8072 x122. You will be asked to leave your name, a contact number, and the name of your loved one. During regular business hours a call will be returned to you within 2 hours. During off hours a call will be returned in the morning. During the weekends the "hotline" will be chacked at noon on Saturday and Sunday and calls will be returned then. As per usual if any acute events occur, families will be notified immedictaely.

Having this system in place we are hoping to limit the number of calls being placed to the nursing units. Every minute a nurse is on the phone is one less minute the nurse will be providing direct care. Thank you!!

We are currently screening each employee as they arrive for their scheduled shift. This policy will remain in effect until further notice.


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