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(607) 273-8072

Visitation Letter

Effective Date: July 19, 2021


Purpose: To begin to allow visitation for residents of nursing homes as directed by NY State guidance of July 13, 2021, while mitigating the risk of resurgence of COVID-19.

Policy: In person visits are preferred to outdoor areas, weather permitting. Visitation can be inside, in a well-ventilated space with individuals who are appropriately socially distanced and wearing a facemask while in the presence of others. All visitors will follow the core principles of infection control (screening when entering the facility, hand hygiene, appropriate PPE).

Procedure:

  • Visits will be allowed on Monday - Friday, starting at 9 a.m. and ending by 4:30 p.m.
  • Saturday and Sunday, starting at 10 a.m. and ending by 1 p.m.
  • Visits are limited to 45 minutes in length.
  • Reservations are required at least 48 hours in advance to schedule a visit.
  • Cancelations are required at least 24 hours in advance.

Outdoor Visits:
  • Outdoor visits are preferred whenever practicable even when the resident and visitor are fully vaccinated against COVID-19.
  • Visits will be held under the tent area in the courtyard near the main entrance.
  • All visits are by appointment only.
  • All visits are limited to 45 minutes in length.
  • All visits are limited to two guests and the resident.
    • To register for a visit:
      • Call 607-273-8072 to schedule a visit

Indoor Visits:
  • Indoor visits will only be allowed in designated visitation areas.
  • Areas of the lobby have been marked off to allow for appropriate social distancing and ease of movement to and from the area. Additional visitation area will be offered for vaccinated residents and visitors.
  • All visits are by appointment only.
  • All visits are limited to 45 minutes in length.
  • All visits are limited to two guests and the resident.
    • To register for a visit:
      • Call 607-273-8072 to schedule a visit

Vaccinated Residents:
  • Vaccinated residents can choose to have close contact (including touch) with an unvaccinated visitor while both are wearing a well-fitting face mask and performing hand-hygiene before and after.
  • If both the resident and their visitor(s) are fully vaccinated, and the resident and visitor(s) are alone in the designated visitation room, the resident and visitor may choose to have close contact (including touch) without a mask or face covering.

Outbreak Guidelines:
  • When a new case of COVID-19 among residents or staff is identified, nursing homes should immediately begin outbreak testing and suspend all indoor visitation (except compassionate care visits), until at least one round of facility wide testing is completed.
  • Compassionate care visits and visits required under federal disability rights law should be allowed at all times, for any resident (vaccinated and unvaccinated), regardless of the above scenarios.
  • Residents who are on transmission-based precautions for confirmed or suspected COVID-19 or an exposure to COVID-19 as defined by the CDC should only receive visits that are virtual, through windows, or in-person for compassionate care situations, with adherence to transmission-based precautions.

Visitor Testing and Vaccination:
  • No visitor is required to be tested or vaccinated (or show proof of such) as a condition of visitation.
  • Willingness to comply and provide proof of vaccination is encouraged.

When you arrive for the visit, report to the main entrance of the facility. Once there, you will be asked to complete a COVID-19 screening and have your temperature taken. Upon successful completion of these tasks, CNRC staff will bring your loved one down from their unit for your visit.


If any visitor fails to adhere to the established protocol, he/she/they will be prohibited from visiting for the duration of limited visitations